Privacy Policy for Hello Cornwall

Welcome to Hello Cornwall! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services, including our advertising and directory listing offerings for businesses in Cornwall.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and other contact details.
• Business information, such as business name, address, category, and description.
• Payment information (e.g., credit card details) for processing transactions.

b. Non-Personal Information

• Browser type, IP address, device information, and operating system.
• Website usage data, such as pages visited, time spent on the site, and referral sources.

c. User-Generated Content

• Information provided by businesses for directory listings, including images, logos, and promotional content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our advertising and directory listing services.
• To process payments and communicate with you about your account or listings.
• To improve our website, services, and customer experience.
• To send promotional materials, updates, and newsletters (you can opt out at any time).
• To comply with legal obligations and protect our rights and interests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who assist us in operating our business (e.g., payment processors, IT support).
• With businesses and users who access our directory listings (as part of the service you sign up for).
• When required by law or to protect our legal rights.
• In the event of a business transfer, such as a merger or acquisition.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the information we hold about you.
• Correction: You can update or correct your information if it is inaccurate.
• Deletion: You can request that we delete your information, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@hellocornwall.co.uk.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hello Cornwall
info@hellocornwall.co.uk

Thank you for trusting Hello Cornwall with your business. We are dedicated to providing you with excellent service while safeguarding your privacy.